Legal & Policies
The rules that govern paid hosting, free trials, shared invoice contributions, customer data, billing, refunds, server use and service availability.
Terms of Service
The contract governing accounts, hosting services, billing, customer data, suspension and liability.
Privacy Policy
What information Runic collects, why it is used, how it is shared and how long it is retained.
Refund & Cancellation Policy
The 72-hour first-order guarantee, renewals, cancellations and refund processing.
Trial & Split Payment Policy
Rules for the 24-hour no-card trial, trial suspension/cancellation and shared invoice contributions.
Acceptable Use Policy
Rules for lawful game hosting, network behavior, resource use, security and prohibited content.
Service Availability Policy
Maintenance, outages, backups, DDoS events, support boundaries and service credits.
Copyright & Abuse Policy
How to report infringement, illegal content, network abuse and other third-party rights issues.
Cookie Policy
How essential cookies, preferences and any future analytics technologies are handled.
The Terms of Service incorporate the other policies by reference. Product-specific terms shown during checkout also apply to that order. Mandatory rights under applicable law are not waived by these documents.