Ordering, sizing, connecting and first-run checks.
KNOWLEDGE BASE
Fix more without opening a ticket.
Practical game-server guides for setup, migrations, backups, mods, plugins and crashes. Exact one-click workflows stay marked as launch requirements until they are tested against the real production stack.
Versions, startup settings and common server options.
Validated loaders, plugins, modpacks and Workshop workflows.
Moving compatible worlds and saves without overwriting unrelated data.
Recovery points, exports, restores and destructive-action safety.
Players, permissions, schedules, databases and routine server management.
Crashes, logs, version mismatches, memory pressure and recovery steps.
15 guidesLaunch-required workflows stay clearly labeled until production validation is complete.
Getting startedLaunch guide
Choose the right server size
Explain player count, workload profile, RAM recommendation and why CPU/storage still matter to the host.
All supported gamesOpen guide →
Getting startedLaunch guide
Connect to your new server
Show game-specific connection steps using the assigned address and port without assuming every game supports SRV records.
All supported gamesOpen guide →
AdministrationLaunch guide
Use the console, file manager and SFTP
Explain which routine controls live in Pterodactyl and when SFTP is the better tool for larger file transfers.
All supported gamesOpen guide →
Backups & restoreLaunch guide
Create, export and restore backups
Document manual recovery points, off-node automatic backups, export rules and confirmation before destructive restore actions.
All supported gamesOpen guide →
MigrationLaunch guide
Move an existing world or save
Give a safe migration checklist and link to validated game-specific paths rather than promising universal compatibility.
All supported gamesOpen guide →
TroubleshootingLaunch guide
Read a crash log before changing settings
Teach customers to capture the relevant failure context and avoid random configuration changes before opening a ticket.
All supported gamesOpen guide →
ConfigurationLaunch guide
Minecraft server types: Vanilla, Paper, Purpur, Fabric, Forge and NeoForge
Explain the tradeoffs and only mark versions/loaders as supported after the install/update workflow is validated.
minecraft-javaOpen guide →
Mods & pluginsLaunch guide
Install a validated Minecraft modpack
Document the tested CurseForge/Modrinth workflow, dependency expectations and compatibility warnings.
minecraft-javaOpen guide →
Mods & pluginsLaunch guide
Install and update Minecraft plugins safely
Cover supported plugin server types, version compatibility, safety backups and rollback steps.
minecraft-javaOpen guide →
Mods & pluginsLaunch guide
Install Steam Workshop content
Link only games with a validated Workshop item or collection workflow and document restart/update behavior.
project-zomboid · 7-days-to-die · valheimOpen guide →
TroubleshootingLaunch guide
Reduce Minecraft server lag (TPS)
Diagnose low TPS as a CPU problem and reduce it with view/simulation distance, entity limits, chunk pre-generation and honest RAM-vs-CPU guidance.
minecraft-javaOpen guide →
ConfigurationLaunch guide
Set up your Project Zomboid server
Configure the core servertest.ini options, Workshop mods and sandbox settings for a Project Zomboid dedicated server.
project-zomboidOpen guide →
Getting startedLaunch guide
Set up your Valheim dedicated server
Configure Valheim start parameters, the public/password rules, crossplay and the admin list.
valheimOpen guide →
ConfigurationLaunch guide
Set up your 7 Days to Die server
Configure the core serverconfig.xml properties: name, password, visibility, difficulty and blood-moon frequency.
7-days-to-dieOpen guide →
Getting startedLaunch guide
Set up your Terraria server
Configure serverconfig.txt for world, players, password and difficulty, and note where TShock fits for plugins.
terrariaOpen guide →
STILL STUCK?
Open support centerSupport should start with useful context.
When a guide does not solve the problem, the support path keeps the game, version, recent changes and relevant log evidence attached to the issue instead of starting from zero.
PRIVATE LAUNCH LIST
Get launch access when the production server stack is ready.
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